Essential Duties and Responsibilities:

Overall project management:

• Responsible for the recruitment process of staff across all community centers and giving the new staff the needed orientation.
• Implement HR and administrative policies, systems and procedures;
• Ensure adherence to Employment Guidelines, Security and Safety Guidelines, and the Code of Conduct, among other policies;
• Monitor compliance with the national and local labor law and other relevant regulations;
• Establish a recruitment, testing and interviewing program; advise managers on candidate selection; and conduct and analyses exit interviews
• Develop effective HR management tools and provide regular HR analysis and reporting to management;
• Ensure that all staff members have a job description, developed work plans, and regular performance discussions with supervisors/managers;
• Personnel management of the HR and administrative team;
• Training, support and development of HR and administrative teams in all offices, and support and training of all staff with HR, personnel management and administrative responsibilities;
• Nurture a positive working environment
• Oversee and manage a performance appraisal system
• Ensure confidential and standardized filing of personnel documents in all offices;
• Ensure that all necessary agreements, permits and licenses necessary for the operations are in place.
• Ensure the proper ways to deal with, and keeping the healthy work environment.

Specific responsibilities

• Ensure that an effective induction package is developed and delivered to all new staff;
• Ensure that there is a comprehensive training needs assessment completed annually and linked to capacity building initiatives for staff;
• Develop and manage a system follow up of breaches to the Code of Conduct, ensuring timely administration of disciplinary actions as necessary.

Critical interfaces

• In coordination with Area Managers, liaise with relevant authorities on administrative and personnel issues
• Work closely with Finance to ensure accurate staff budgeting and project allocations
• Support Center Managers to create a positive and equitable working environment
• Meet with staff members to listen to staff concerns and suggestions and to communicate them to the wider management team.

Competencies & Skills:

Generic professional competencies:

• Experience in working in challenging environments
• Documented results related to the position’s responsibilities
• Knowledge about own leadership skills/profile

 Context/specific skills, knowledge and experience:

• Excellent communication and interpersonal skills
• Knowledge of the NGO operations and the dynamics of the humanitarian sector and principles
• Good individual conflict resolution and problem solving skills
• Strong computer skills, especially in MS office
• Strong training and presentation skill

Education, Experience and Language:

Education:

• Bachelor degree in relevant field
• Higher education/diploma in Human Resources and Administration is a plus.

Experience: Minimum 3 years of experience from working as a senior HR Manager in a humanitarian/recovery context

Language: Fluent in English and Arabic

Experience required: 3 to 5 years